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What You Agree To When You Join salam88bui

These terms set out how your account works, what we expect from you, and what you can expect from us. Opening an account means you've read and accepted these conditions — so take two minutes to go through them before you start.

Account eligibility applies where local law permitsCovers DANA, OVO, GoPay wallet useUpdated terms notified via your registered contactApplies to all games and betting categoriesQuestions? Reach our support team directly
salam88bui What You Agree To When You Join salam88bui
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

Your account data is stored securely and used only for the purposes described in these terms and our privacy policy. We do not share your personal details with third parties outside of what is required to process your wallet transactions through DANA, OVO or GoPay. You can request a copy of the data we hold against your account at any time by contacting support. If you want to update or correct your registered details, do this through the account settings page — changes to your wallet name must go through a fresh identity verification step to stay consistent with these terms.

Account Security

Your login is protected by OTP verification. Any suspicious access attempt triggers an automatic account flag that our security team reviews before access is restored.

Data Retention

We retain your account and transaction data for as long as required by our operational obligations and applicable regulations in eligible regions. Data is not kept beyond that period.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No marketing cookies are placed without your consent via the site cookie banner.

Request a Change

To update your name, email or wallet details, contact support with a valid identity document. Wallet name changes require re-verification before the next withdrawal can be processed.

TERMS CONTACT PATHS

Where to Ask About These Terms

If any part of these terms is unclear or you believe a rule has been applied incorrectly to your account, reach out directly. Our support team handles terms-related queries through the channels below. For account-specific issues — such as a wallet verification hold or a disputed transaction — have your account ID and the relevant wallet name ready before you contact us. That speeds up the check.

Live Chat Open the chat widget from any page in the lobby. Describe the terms clause or account issue and we'll respond directly, typically within the same session.
Email Support Send a detailed message including your account ID, the section of the terms in question, and your DANA, OVO or GoPay wallet reference if the query involves a transaction.
Account Message Centre Log into your account and open the message centre. Terms update notices, verification outcomes and policy change alerts are all posted there first.

Common Questions About Our Terms

Below are the questions we get most often about how these terms work in practice — covering account eligibility, wallet rules, data rights and what happens when terms are updated. If your question isn't here, use live chat or the account message centre.

These terms apply to anyone who opens or uses a salam88bui account. Access is subject to local law and available only where permitted in eligible regions, including supported areas of Indonesia.

We post a notice in your account message centre when terms are updated. Continuing to use your account after the update date counts as acceptance of the revised version of the terms.

No. Your deposit wallet must be registered in the same name as your account. Mismatched wallets trigger a verification hold on withdrawals until identity ownership is confirmed by our team.

Contact our support team by email or live chat with your account ID. We'll confirm what data is held and share it in a readable format, consistent with our data retention obligations.

Reach out via live chat or email. Include your account ID, the specific clause you believe was misapplied, and any relevant transaction reference. Our team reviews these directly.

Yes. Contact support to request account closure. Any pending withdrawal that passes identity verification will be processed to your registered wallet — DANA, OVO or GoPay — before the account is closed.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.